Important Announcement

Student Business Services has transitioned to a remote work environment. While the office will continue to operate from a distance, we are hoping to dramatically reduce face-to-face interactions to limit potential exposure to the virus. We encourage you to seek your answers online here at If you have specific questions, we ask that you search our FAQs or reach out to us via a service ticket at We promise to respond just as quickly as we possibly can to all inquiries.

Please check here: for the latest university information as we continue to adjust to new developments and recommendations from the CDC, WHO, and the Florida Department of Health.

Student Business Services

Bookstore Deferment Update

Since the University switched to disbursing financial aid prior to the start of the semester, the number of students requesting a bookstore deferment have significantly decreased. Therefore, we have discontinued the Bookstore Deferment Program, which allowed students to borrow against their undisbursed financial aid. Students who are encountering delays with their financial aid are encouraged to work with the Office of Financial Aid to apply for emergency temporary funding or explore other financial aid options.

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A message from the Director

John Bembry

John Bembry / 850.644.9452

Welcome students, parents, and all visitors to the Office of Student Business Services. We are proud to serve as your chief financial resource during your time at Florida State University.

Our office works with over 40,000 student, departmental, and non-student accounts to ensure accurate and transparent financial transaction processing and reporting.

A few of our responsibilities include the calculation of tuition and fees, invoicing and collection on accounts, debt management counseling, Florida Prepaid servicing, and customer service.

Please feel free to contact us with any questions as we look forward to working with you throughout your time at Florida State and I wish you the very best this coming semester.

-John Bembry

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