Important Announcement

Student Business Services has transitioned to a remote work environment. While the office will remain open, we are hoping to dramatically reduce face-to-face interactions to limit potential exposure to the virus. We encourage you to seek your answers online here at If you have specific questions, we ask that you reach out to us via email at Emails are more easily answered remotely than phone calls. We promise to respond just as quickly as we possibly can to all inquiries.

Please check here: for the latest university information as we continue to adjust to new developments and recommendations from the CDC, WHO, and the Florida Department of Health.

**** Updates ****

Housing & Dining Refunds

The Housing and Dining offices are currently identifying the amount of credit that will be refunded to students and will notify Student Business Services of that decision once finished. We anticipate that refunds will be processed the week of April 6. More information will be posted as it becomes available:

Summer Tuition Rates

There are currently no announced changes to the assessment of tuition for Summer 2020, which is governed by state law and University regulation. We will be notified via official University channels when any big decisions regarding tuition are made, and we encourage you to review regularly.

Postal Services

During the University's remote instruction period, most offices on campus are being staffed entirely remotely, which means that specialty mail services like FedEx and UPS cannot access our offices. If you are mailing a payment or other documents to Student Business Services, please do so via USPS instead. 

Departmental Deposits

The Student Business Services lobby will be closed starting Monday, March 23. Deposits may be turned in at the dropbox outside UCA. Deposits will be processed every Wednesday and Friday morning until further notice. If you encounter issues with the drop box or have questions about the departmental deposit process, contact Mary Eichler at

Student Business Services

Online Instruction Period

Want to contact us during the Online Instruction Period, March 23 to May 1? 


Zoom: Schedule a meeting

Phone: SBS has transitioned to a remote work environment. Contact us by email for the fastest service!

A message from the Director

John Bembry

John Bembry / 850.644.9452

Welcome students, parents, and all visitors to the Office of Student Business Services. We are proud to serve as your chief financial resource during your time at Florida State University.

Our office works with over 40,000 student, departmental, and non-student accounts to ensure accurate and transparent financial transaction processing and reporting.

A few of our responsibilities include the calculation of tuition and fees, invoicing and collection on accounts, debt management counseling, Florida Prepaid servicing, and customer service.

Please feel free to contact us with any questions as we look forward to working with you throughout your time at Florida State and I wish you the very best this coming semester.

-John Bembry

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