Student Business Services Staff Directory
Student Services Team
Student Accounts Advisor (Inbound/Outbound Calls, Salesforce Case Response, and Student Account Inquiries)
Student Accounts Advisor (Inbound/Outbound Calls, Salesforce Case Response, and Student Account Inquiries)
Student Accounts Supervisor, Student Success (Student Financial Support, Schedule Cancellations, and Communications)
Student Accounts Specialist, Student Success (Financial Hold Lift Requests, Deferment Requests, and Payment Plans)
Student Financial Specialist, Student Success (Graduate Assistant Tuition Payment Plan, Graduate Health Subsidy, and Graduate Fee Relief)
Student Accounts Advisor (Inbound/Outbound Calls, Salesforce Case Response, and Student Account Inquiries)
Student Billings Team
Student Accounts Supervisor, Billings (Military/VA Scholarships and Domestic/International Billing)
Student Accounts Specialist, Billings
(Florida Prepaid and Departmental Student Scholarships)
(Florida Prepaid and Departmental Student Scholarships)
Student Accounts Team
Student Accounts Supervisor
(Cashiering Operations, Waivers, Collections, and Accounts Receivable)
(Cashiering Operations, Waivers, Collections, and Accounts Receivable)
Student Accounts Specialist (State Employee Waivers, FSU Employee Tuition Scholarship, and State Tuition Exemptions)
Student Accounts Assistant (Cashiering, Departmental Deposits, and Student Case Resolution)
Student Accounts Assistant (Cashiering, Departmental Deposits, and Student Case Resolution)
Student Accounts Assistant (Cashiering, Departmental Deposits, and Student Case Resolution)
Student Accounts Assistant (Cashiering, Departmental Deposits, and Student Case Resolution)
Student Accounts Specialist
(Perkins Loans, Private Scholarships, and Cashiering)
(Perkins Loans, Private Scholarships, and Cashiering)
Student Refunds Team
Student Accounts Specialist, Refunds
(Financial Aid Disbursements and Refunds)
(Financial Aid Disbursements and Refunds)
Student Accounts Specialist, Refunds
(Stop Payments Returned and Returned ACH/Checks)
(Stop Payments Returned and Returned ACH/Checks)
Student Accounts Supervisor, Refunds
(Financial Aid Disbursement and Refunds)
(Financial Aid Disbursement and Refunds)
Accounts Receivable Team
Student Accounts Supervisor, Accounts Receivable (Accounts Receivable, Invoicing, and Data Management)
Student Accounts Specialist
(Accounts Receivable Inputs and Adjustments and Person Data Management)
(Accounts Receivable Inputs and Adjustments and Person Data Management)
Student Accounts Specialist
(Payroll Deductions, Bankruptcy, and Returned Payments)
(Payroll Deductions, Bankruptcy, and Returned Payments)
Administration Team
Assistant Director
(Oversight of Student Services Team, Accounts Receivable Team, and Student Accounts Team)
(Oversight of Student Services Team, Accounts Receivable Team, and Student Accounts Team)
Director, Student Business Services
(Faculty/Staff Concerns, Escalated Student Account Questions, 1098-T, and Tuition Assessment)
(Faculty/Staff Concerns, Escalated Student Account Questions, 1098-T, and Tuition Assessment)
Assistant Director
(Oversight of Student Refunds Team, Student Billings Team, and Student Taxation, Latin American and Caribbean Scholarships, and Foundation Scholarships - NRA)
(Oversight of Student Refunds Team, Student Billings Team, and Student Taxation, Latin American and Caribbean Scholarships, and Foundation Scholarships - NRA)
