Our Staff

Customer Service Team

Student Accounts Advisor
Student Accounts Advisor
Student Accounts Supervisor, Customer Service
Student Accounts Advisor
Student Accounts Advisor



Student Billings Team

Student Accounts Supervisor, Billings (Military/VA Scholarships)
Student Accounts Specialist, Billings
(Florida Prepaid, Latin American and Caribbean Scholarships, Foundation Scholarships - NRA)
Student Accounts Specialist, Billings (Domestic and International Billings)


 Student Success Team

Student Accounts Supervisor, Student Success (Schedule Cancellations, Communications, Special Population Support, and Payment Plans)
Student Accounts Specialist, Student Success (Schedule Cancellations, Payment Plans, and Communications)
Student Financial Specialist, Student Success (Graduate and Professional Students)

Student Accounts Team

Student Accounts Supervisor
(Cashiering Operations, Waivers, Collections, and Accounts Receivable)
Student Accounts Specialist
(Tuition and Fee Waivers, Cashiering, and Private Scholarships)
Student Accounts Specialist
(Accounts Receivable Inputs and Adjustments and Person Data Management)
Student Accounts Specialist
(Payroll Deductions, Bankruptcy, and Returned Payments)
Student Accounts Specialist
(Perkins Loans, Private Scholarships, and Cashiering)
Student Accounts Specialist
(External Collections)

Student Account Management - Student Refunds Team

Student Accounts Specialist, Refunds
(Financial Aid Disbursements and Refunds)
Student Accounts Specialist, Refunds
(Stop Payments Returned and Returned ACH/Checks)
Student Accounts Supervisor, Refunds
(Financial Aid Disbursement and Refunds)

Administration Team

Assistant Director
(Escalated Student Account Questions and Cashiering Operations)
Director, Student Business Services
(Faculty/Staff Concerns, Escalated Student Account Questions, 1098-T, and Tuition Assessment)
Assistant Director
(Escalated Refund and Disbursement Questions, Tuition Assessment, 1098-T, and Third-Party Billings)

Controller's Office
Florida State University
1500A University Center
Tallahassee, FL, 32306
P: (850) 644.9452