Student Business Services Staff Directory
Customer Service Team
Student Billings Team
Student Accounts Supervisor, Billings (Military/VA Scholarships and Domestic/International Billing)
Student Accounts Specialist, Billings
(Florida Prepaid and Departmental Student Scholarships)
(Florida Prepaid and Departmental Student Scholarships)
Student Success Team
Student Accounts Supervisor, Student Success (Schedule Cancellations, Communications, Special Population Support, and Payment Plans)
Student Accounts Specialist, Student Success (Schedule Cancellations, Payment Plans, and Communications)
Student Financial Specialist, Student Success (Graduate and Professional Students)
Student Accounts Team
Student Accounts Supervisor
(Cashiering Operations, Waivers, Collections, and Accounts Receivable)
(Cashiering Operations, Waivers, Collections, and Accounts Receivable)
Student Accounts Specialist
(Accounts Receivable Inputs and Adjustments and Person Data Management)
(Accounts Receivable Inputs and Adjustments and Person Data Management)
Student Accounts Specialist
(Payroll Deductions, Bankruptcy, and Returned Payments)
(Payroll Deductions, Bankruptcy, and Returned Payments)
Student Accounts Specialist
(Perkins Loans, Private Scholarships, and Cashiering)
(Perkins Loans, Private Scholarships, and Cashiering)
Student Account Management - Student Refunds Team
Student Accounts Specialist, Refunds
(Financial Aid Disbursements and Refunds)
(Financial Aid Disbursements and Refunds)
Student Accounts Specialist, Refunds
(Stop Payments Returned and Returned ACH/Checks)
(Stop Payments Returned and Returned ACH/Checks)
Student Accounts Supervisor, Refunds
(Financial Aid Disbursement and Refunds)
(Financial Aid Disbursement and Refunds)
Administration Team
Assistant Director
(Escalated Student Account Questions and Cashiering Operations)
(Escalated Student Account Questions and Cashiering Operations)
Director, Student Business Services
(Faculty/Staff Concerns, Escalated Student Account Questions, 1098-T, and Tuition Assessment)
(Faculty/Staff Concerns, Escalated Student Account Questions, 1098-T, and Tuition Assessment)
Assistant Director
(Escalated Refund and Disbursement Questions, Tuition Assessment, 1098-T, and Third-Party Billings, Latin American and Caribbean Scholarships, and Foundation Scholarships - NRA)
(Escalated Refund and Disbursement Questions, Tuition Assessment, 1098-T, and Third-Party Billings, Latin American and Caribbean Scholarships, and Foundation Scholarships - NRA)
