Our Staff

Student Services Team

Student Accounts Specialist, Customer Service (Colleges of Engineering, Arts and Science, Education, Health and Human Sciences, and Business)
Student Accounts Specialist, Customer Service (Colleges of Hospitality, Motion Picture Arts, Applied Studies, and Entrepreneurship)
Student Accounts Supervisor, Customer Service (Colleges of Social Work and Undergraduate Studies)
Student Accounts Specialist, Customer Service (Colleges of Criminology and Criminal Justice, Social Sciences and Public Policy, Communication and Information, Arts and Sciences, and Business)
Student Accounts Specialist, Customer Service (Colleges of Fine Arts, Music, Nursing, and Medicine)
Student Financial Specialist (Graduate and Professional Students)

Student Account Management - Student Billings Team

Student Accounts Supervisor, Billings (Military/VA Scholarships)
Student Accounts Specialist, Billings (Departmental Student Payments and Florida Prepaid)
Student Accounts Specialist, Billings (Domestic and International Billings)

 

Student Account Management - Student Charges Team

Student Accounts Supervisor, Collections (External Collections, Schedule Cancellations, and Payment Plans)
Student Accounts Specialist, Collections (Schedule Cancellations and Payment Plans)
Student Accounts Specialist, Collections (Perkins Loans)
Student Accounts Specialist, Collections (External Collections, Schedule Cancellations, and Payment Plans)

Student Account Management - Student Payments Team

Student Accounts Supervisor, Fiscal Operations (Cashiering Operations)
Student Accounts Specialist, Waivers (Tuition and Fee Waivers)
Student Accounts Specialist, Accounts Receivable (Accounts Receivable Inputs and Adjustments and Person Data Management)
Student Accounts Specialist, Accounts Receivable (Payroll Deductions, Bankruptcy, and Returned Payments)

Student Account Management - Student Refunds Team

Student Accounts Specialist, Refunds (Private Scholarships)
Student Accounts Specialist, Refunds (Stop Payments Returned, Returned ACH/Checks, and LAC and NRA Scholarships)
Student Accounts Supervisor, Refunds (Financial Aid Disbursement and Refunds)

Administration Team

Assistant Controller, Fiscal Operations (Escalated Student Account Questions and Cashiering Operations)
Director, Student Business Services (Faculty/Staff Concerns, Escalated Student Account Questions, 1098-T, and Tuition Assessment)
Assistant Controller, Student Accounts (Escalated Refund and Disbursement Questions and Third-Party Billings)

Controller's Office
Florida State University
1500A University Center
Tallahassee, FL, 32306
P: (850) 644.9452