Merchant Services

Merchant Services


Florida State University Credit Card / Merchant Services Account Program Manager

Curt Caito

Phone: (850) 644-9475


The Controller's office Merchant Services group provides day-to-day operational support to on-campus departments with active merchant accounts (Discover, MasterCard, Visa and American Express cards).  Other services provided include coordinating new merchant accounts and ensuring all merchants are in compliance with applicable policies, procedures, and standards as required by the University and the Payment Card Industry (PCI).

Merchant Services has the following responsibilities regarding the acceptance of credit cards on Florida State University's campus:

  • Serve as the first point of contact for any credit card processing inquiry on campus
  • Issue and maintain all equipment necessary to accept credit cards on campus
  • Review all departmental requests for merchant service
  • Monitor merchants’ compliance with PCI DSS and provide guidance to merchants on PCI issues

Interested Departments must first complete a University cash collection point application available from Treasury Management, and be approved to be a University payment card merchant by way of the application for payment card merchants through Student Business-Payment Card forms.

Upon approval of a Department's application, the representative designated in the application must become familiar with the requirements of the Payment Card Industry Data Security Standards (PCI-DSS).  As a first step, it is recommended that the representative browse the Payment Card Industry Security Standards Council's website, as well as read and become familiar with the PCI-DSS Quick Reference Guide. Click here for the full PCI-DSS Requirements and Security Assessment Procedures Version 3.2 April 2016 as published by the PCI Security Standards Council.

Please review the additional information and resources below.

Training (requires FSU login) - e-mail for access to the BlackBoard PCI training site if you do not have access.

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