FAQ

 Tuition Payment Questions

When is tuition due?

The tuition payment deadline is the second week of each semester as posted on the Academic Calendar at registrar.fsu.edu. Check our homepage for upcoming deadlines.

Classes added after the drop/add period must be paid within five calendar days to avoid late fees.

Why don't I receive a bill in the mail?

Your bill is available online through your my.fsu.edu Student Center. Electronic billing is more efficient and more accurate than paper statements since your myFSU account statement will update if you change your class schedule and after you receive a financial aid disbursement.

The total tuition due is available online when you register for classes, and is also online in detail on your Account Statement at my.fsu.edu.

I have financial aid, but I owe tuition. Do I need a deferment?

As long as you apply for financial aid on time (before the semester begins) and turn in any requested documents to the Financial Aid Office (check your myFSU “to do list”), you should not need a deferment. Your financial aid should process at the beginning of the term, on the fifth day of class, which is before the fee payment deadline.

Review our online calendar for specific dates. If your financial aid is delayed, the Office of Financial Aid will place a financial aid deferment on your account, temporarily postponing your tuition due date. You will receive an email at your official @my.fsu.edu address when your financial aid disburses or if you are granted an automatic deferment.

Be sure to check your Account Statement during the second week of class to be sure that your tuition and class fees are paid in full. If your financial aid does not disburse in full and you are not informed of an automatic deferment, then be sure to contact the Financial Aid Office.

If you applied for financial aid before the beginning of the semester, you may be eligible to apply for a deferment through the Office of Financial Aid during the second week of class. Your tuition must be paid in full or deferred by the Tuition Payment Deadline or you will incur late fees and risk schedule cancellation.

How can I pay for my tuition?

Online - Pay online at my.fsu.edu, by Visa, American Express, Discover, MasterCard, and electronic check.
Please note that all online payments will be assessed a web convenience fee to help cover the University’s cost in processing these transactions, as allowed by Florida state law (Florida Statute, Chapter 1009.23(15)).
If you need technical assistance accessing this service, please contact the FSU Technology Services Help Desk at 850-644-4357.

Mail – Please make your check payment payable to FSU and mail it to Student Business Services; A1500 University Center; Tallahassee, FL 32306-2394. Be sure to include your student number or FSUID, name, address and telephone number on your check.
Checks must be made out correctly to be considered on time. Tuition payment must be received by the tuition payment deadline or you will receive late fees and risk schedule cancellation.

In person - Our friendly cashiers are available at A1500 University Center, Student Business Services from 8:30am to 4:30pm, Monday through Friday. You can also make payments at the FSUCard Center located in the back of the FSU Bookstore and at the Housing Office.
Cashiers accept payments by FSUCard linked to a SunTrust Acount, cash, personal checks, money orders and cashiers checks. Credit and debit card payments are only accepted online.

On-Campus Drop Box - Our secure payment drop box is located outside our office at A1500 University Center. It is available for check payments 24 hours a day, 365 days a year including holidays and weekends. All payments will be receipted by the next business day.
Please make the check payable to Florida State University and include your student number, name, address and telephone number on your check. Checks must be made out correctly to be considered on time.

Do you offer a payment plan for tuition?

FSU offers a payment plan during the Fall and Spring terms for interested students who owe at least $150 in tuition and class fees. Please note that this installment plan is not available during the Summer term.

The installment plan allows you to split your tuition and fee payment into two installments for a $10.00 fee. The initial payment must be one half of your total tuition and class fee bill and is due by the tuition payment deadline as listed on the Academic Calendar.

The remaining balance, plus $10.00 contract fee, is due about one month later, as listed on the academic calendar. Please note that fees for any course added after the fee payment deadline (i.e. after the first installment is due) must be paid in full within five (5) calendar days as these fees will not be covered under the previously executed contract. Failure to pay tuition in full for such a course will result in the assessment of a late payment fee.

Similarly, failure to meet any of the terms of the installment contract will result in a late payment fee and create the risk of schedule cancellation. Contact Student Business Services by calling 850-644-9452 or sending an email to StudentBusiness@fsu.edu to enroll in the installment plan.

I have Bright Futures and want to pay my fees early. What do I owe?

Bright Futures pays a per-credit rate, so it is easy to anticipate your award as soon as your class schedule is set. If you have the Bright Futures Scholarship and would like to pay your portion of tuition before Bright Futures processes, follow the equation below, which is using the 2015-2016 Bright Futures rate. Please contact us if you have any questions.

Medallion Scholarship (formerly 75%):

$77/credit (2015-2016 rate)
(Total tuition owed) - ($77 x hours enrolled) = (Amount owed after Bright Futures Medallion Scholarship)

Academic Scholarship (formerly 100%):

$103/credit (2015-2016)
(Total tuition owed) - ($103 x hours enrolled) = (Amount owed after Bright Futures Academic Scholarship)

 

 Online Statement Questions

I am relying on other means to pay a portion of my bill. How do I pay a partial amount?

Florida Prepaid and financial aid should post to your my.fsu.edu bill by the end of the first week of classes, which is before the fee payment deadline.

To pay early, or to split your payment for some other reason—simply follow the “make a payment” link visible through the main my.fsu.edu portal page, or under your myFSU account statement.

Then select the charges to pay. On the next step enter the amount into the text box that you would like to pay.

What do I do if I can't log on to check my financial status or make payments?

Please contact the FSU ITS Helpdesk at 850-644-4357 for help accessing your myFSU account.

Your network's firewall might be blocking the transaction. Please note that difficulty accessing the web system is not a valid excuse for missing payment deadlines.

Students are responsible for making all payments on time and will be held liable for any penalties that may be associated with missing the tuition payment deadline.

Please contact us at 850-644-9452 or StudentBusiness@fsu.edu to explore other options if you continue to experience difficulty online.

How do I submit my payment if I am getting a processing error message?

We’re sorry that you encountered trouble with your payment. The error could be related to one of the following issues related to your financial institution:

1. Your transaction amount exceeds the limit set by your financial institution. If you believe that this is the case, contact your financial institution to discuss options for payment.

2. You have entered personal information that does not match your financial institution’s records—such as name, addresses, city, state, etc. Please verify the accuracy of your information and try again.

3. Your transaction has been declined by your financial institution due to insufficient funds, a hold on your account, or other error. Please contact your financial institution for more information.

If you believe that none of these issues apply to you, here are a few troubleshooting steps that might help.

1. Try a different internet browser. The latest versions of Mozilla Firefox, Internet Explorer/ MS Edge, Google Chrome, and Apple Safari are all compatible with the payment portal (be sure your browser is up to date).

2. Try clearing your internet history (especially the cache) and restart the browser.

3. If you are paying by debit card, try submitting your payment as an electronic check instead (using routing and account number, instead of credit card/debit card number).

4. Be sure to wait until you receive a message (confirmation or error/decline information) before navigating away from the payment page or closing your browser.

If you try a new browser and are still encountering trouble, please let us know at 850-644-9452 or at StudentBusiness@fsu.edu.

Where can I view what I currently owe?

Log into my.fsu.edu and access your Student Center (the "SC" icon).

The “Account Summary” box on the Student Center page shows your current and past due charges.

For transactional details, click the “Account Inquiry” link to the left of the box.

Where can I see due dates for my charges?

Many charges, like parking tickets and library fines, are due immediately.

Tuition generally must be paid by the second Friday of the semester.

Find specific tuition due dates on the academic calendar. You can view specific due dates for all your charges through the “Charges/Bills” tab under your my.fsu.edu “Account Inquiry”.

How do I make an online payment?

Visit our Payment page for more information.

How do I make an online payment with an FSUCard?

FSU does not accept FSUCash for tuition payments.

If you have an active Suntrust account linked to your FSUCard, then your routing and account number will auto populate under the check portion of the final “Make a Payment” screen.

If you do not wish to pay with your Suntrust account, simply delete the routing and account numbers and select an alternate method of payment.

Where/when will I see my Florida Prepaid/Third Party Billing on my account?

Log into my.fsu.edu and access your Student Center (the "SC" icon).

Then click "Account Inquiry" to access your bill.

All third-party/Florida Prepaid billings will be posted to student accounts under the “Activity” tab.

Can I still give third-party access to an individual to allow them to pay my tuition, i.e. parents, spouses, siblings, etc. ?

Federal privacy laws require us to obtain you written permission to discuss your account details with any third-parties, including your parents or spouse.

Grant this permission by adding account delegates. To add a delegate, log into my.fsu.edu and access your Student Center (the "SC" icon).

Then, click the "Share my Information" button on the right side of the page.

This action allows the third party to create their own FSUID to make payments on the account and allows University staff to discuss relevant account details. For more information on "Delegated Access", please click here

 

Financial Aid Questions 

Does your office handle financial aid?

The Office of Financial Aid deals with eligibility and awarding of financial aid.

The Office of Student Business Services processes payments and issues refunds.

The Financial Aid Office will schedule your award and Student Business Services will apply your financial aid to your myFSU bill—and refund any excess to you—once it arrives.

The Financial Aid Office (850-644-0539) is your best contact for questions regarding your financial aid status or the details of your financial aid award while Student Business Services (850-644-9452) is better positioned to discuss your my.FSU.edu bill and any refunds that have been issued to you.

I was offered one amount for Bright Futures, but I received less. Where is my extra money??

Bright Futures pays per credit hour, therefore the amount listed as offered by Bright Futures is an approximation based upon an assumed 15 hour course load.

You were enrolled in less than 15 credit hours, and therefore received less Bright Futures.

If you added classes after financial aid disbursed, you may wish to complete the Appeal of Hours form in the Office of Financial Aid.

I was supposed to receive financial aid, but it is not on my account. Where is my financial aid?

First, check your Account Statement to verify whether your funds were disbursed. Your financial aid might have been used to pay outstanding charges.

The Account Statement "activity tab" lists all of your charges and payments by date, including financial aid payments, and might prove a helpful place to look. Student Business Services can help you to review your bill and payment details.

If you do not see record of your financial aid posting to your Account Statement, then check the financial aid disbursement date. FSU always waits until the specified disbursement date for each term to disburse financial aid.

Find specific dates on our Calendar. If the financial aid disbursement date has passed, double-check your Financial Aid Award listed at myFSU. If the listed amount matches your expectations, verify that you do not have a hold on your aid.

You can review financial aid holds through the "to do list" at myFSU. If there is a hold, you will need to follow the instructions listed on your "to do list".

If no holds are listed or you are expecting more financial aid than myFSU states, please contact the Office of Financial Aid 850-644-0539.

What does disbursement mean?

Disbursement refers to your financial aid funds getting applied to your myFSU bill. Often this word comes up when students are trying to anticipate a time-line for receiving a refund of excess financial aid.

As a general practice, any earned refunds are sent out two business days after we apply funds to your myFSU bill.

Please note that deposit processing time varies by bank and some banks might take an extra business day or two to make your direct deposit available to you.

Though financial aid disburses throughout the term, the biggest planned disbursement dates are planned for the start of term. Find specific dates on our calendar.

When will I get my refund?

You will receive a refund if your financial aid award is greater than the charges that can be paid with financial aid on your myFSU bill.

Be sure to enroll in direct deposit so we know where to send your refund. Refunds are sent out two business days after we apply funds to your myFSU bill.

Please note that deposit processing time varies by bank and some banks might take an extra business day or two to make your direct deposit available to you. Find planned refund dates on our calendar.

What is early disbursement?

“Early Disbursement” is a means of receiving your financial aid earlier than you typically would.

In order to ensure that our students have the funds they need, when they need them, the University has elected to disburse financial aid before the start of the term.

Students who are eligible for financial aid disbursements before the early disbursement cutoff will receive the majority of their aid early in the first week of classes, rather than the second week.

Will I get all of my Financial Aid early?

The following financial aid types are eligible for early disbursement institutional awards such as the:

• Florida State University Grant
• Differential FSU Grant
• Admissions Scholarships
• FSU Foundation Scholarships
• Private Scholarships
• Private Loans
• Federal Subsidized Loans
• Federal Unsubsidized Loans
• Perkins Loans
• Parent PLUS Loans
• And Graduate PLUS Loans

Bright Futures and other state programs will not be disbursed early. These funds will be disbursed on the traditional financial aid disbursement date in the second week of classes.

How do I make sure I get my financial aid as quickly as possible?

Enroll in direct deposit and register for classes early. You don’t have to “sign-up” to receive disbursements early, you just have to be registered and otherwise eligible by the early disbursement cutoff to qualify to receive your financial aid early.

Remember: Some financial aid requires that you be enrolled in a minimum number of hours to receive funding—Federal Financial Aid (originating from the FAFSA) requires at least six hours of enrollment!

Also, be sure that you check your “to do list” early and submit any requested documents to the Financial Aid Office early enough before the start of term to allow sufficient time for review.

Finally, please note that Bright Futures and other state programs will not be disbursed early. These funds will be disbursed on the traditional financial aid disbursement date in the second week of classes.

What’s the fastest way to get my refund?

Sign up for direct deposit to any bank account!

What if i want to change my Schedule during Drop/Add?

You will need to be mindful of the type of aid that you have received before deciding to drop or add classes during the drop/add period.

Keep in mind that Federal Financial Aid (loans and grants) require a minimum enrollment of six (6) hours.

Students who have received federal aid and who drop below six hours will be required to return the funds to the school.

What if I want to cancel all of my Enrollment?

Students who wish to cancel their enrollment before the end of the drop/add window may do so by dropping all of their classes, but must bear in mind that their financial aid disbursements will need to be returned to the University.

Students who wish to cancel their entire scheduled after the drop/add period will need to go through the traditional withdrawal process.

What about my Florida Prepaid?

Florida Prepaid will be billed early to ensure that the amount paid by Florida Prepaid is not deducted from your disbursement.

You will see that a portion of your class fees have been covered by Florida Prepaid, and the remaining financial aid will be used to pay off additional charges or will be sent to you in the form of a refund.

If my Tuition is paid by my Department, how will that work?

Departmental waiver and billing entry will typically end three to four days before the early disbursement cutoff.

If your department is not able to enter your waiver or billing in time you will receive a credit once they have.

I’m on a Sponsored Billing, how does that work?

Students who are sponsored by their employers, government agencies, or the like will need to be sure to turn in their billing documentation the day before the early disbursement cutoff.

These will be processed by staff in the Student Business Services office prior to the disbursement of financial aid.

What happens if all of my charges aren’t on file before Disbursement?

If you elect to purchase services after the early disbursement date—such as meal plans, or health insurance, these charges will be added to your student account and will have to be paid during subsequent disbursements or out of pocket.

The Student Business Services office will send regular invoices, and your future registration, diploma, or transcripts may be held until all charges are settled.

What is a Financial Aid Deferment?

If your financial aid is delayed for reasons outside of your control, FSU will temporarily defer your tuition deadline for the affected term. Find the fee payment deadline, and deferral end dates, on the academic calendar.

State of Florida rules allow the deferral of tuition fees for students receiving financial aid when the aid is delayed due to circumstances beyond the control of the student.

The failure to make timely application for the aid is an insufficient reason to receive a deferral of fees.

In order to receive a deferment, you must have submitted all required documents to the Financial Aid Office prior to the beginning of the semester.

How do I get a financial aid deferment?

Financial aid deferments are processed by the Office of Financial Aid. These deferments are posted automatically on the fifth day of the term for students whose financial aid is known to be delayed for reasons outside of the student’s control.

You will be notified by email if you are granted a financial aid deferment. If you are not granted an automatic deferment on the fifth day of class, but your financial aid is delayed for reasons outside of your control, then be sure to request a deferment through Financial Aid Office (850-644-0539) before the fee payment deadline.

Financial aid students who are not eligible to receive the deferment must pay in full by the posted deadline.

You should check the status of your financial aid regularly and that you complete any "To Do List" items through your Student Central web page before the term begins.

Students granted a deferment must pay their tuition by the deferment deadline or risk incurring a late payment fee and being dropped from classes.

All Financial Aid Deferments expire according to the deadline posted on the academic calendar and there is no further extension available.

How do I know if my financial aid has been disbursed?

You will be notified by email when your financial aid disburses, though you can also check your myFSU bill for details.

Review your financial aid disbursements through the “Transactions” section of the “Activity” tab under “Account Inquiry.”

 

Private Scholarship Questions

My donor requires financial aid verification, what do I do?

Submit the appropriate paper work to the Office of Financial Aid (850-644-0539) at:

Office of Financial Aid
A4400 University Center Tallahassee, FL 32306

My donor requires proof of enrollment. Where can I locate that documentation?

The Registrar’s Office can provide your donor with an Enrollment Verification Form. The Registrar’s Office can be contacted at 850-644-1050.

I received an email that my private scholarship is on hold due to insufficient hours. How do I have the hold removed?

The University must receive a written release from your donor stating they give the University to release your funds although you are not a full-time student. The written release may be mailed, faxed, or emailed. You will find the contact information below:

Mailing Address:

Office of Student Business Services
Attn: Scholarships
A1500 University Center
Tallahassee, FL 32306

Email: Corey Sebring - Csebring@fsu.edu
Fax number:
Attn: Corey Sebring 850-644-5142

My donor requires the University to send them an invoice. What do I do?

Contact the Private Scholarship Associate, Corey Sebring at 850-644-1264 or Csebring@fsu.edu.

Supply Mr. Sebring with any documentation or instructions provided by your donor, and he will send an invoice to your donor.

Am I required to report the private scholarships I have received and deposited into my personal account?

Yes, federal regulations require you to report any outside awards. Click the "Report Other Financial Aid" link through your Student Center at my.FSU.edu to report your scholarships.

The University has received a private scholarship for my benefit. However, I have decided not to attend. How do I have the funds sent to my new college?

The University does not forward funds to other colleges. The University will return the funds to your donor.

You will need to notify the Private Scholarship Associate via email at Csebring@fsu.edu.

You will also need to update your donor on your new college.

I received a private scholarship for the fall term. My housing bill is due now. How do I use my private scholarship to pay for my housing?

Private scholarship funds cannot be disbursed before that term’s disbursement date.

You would need to contact the Housing Department at 850-644-2860 to see if you qualify for a housing deferment in order to have your payment deferred to the fall disbursement date.

How do I use my private scholarship to pay for my tuition?

Your private scholarship will automatically disburse and pay first for outstanding tuition.

The fund will then pay for any outstanding fees, such as housing, books, meal plan, parking tickets, etc.

Finally, we will refund any excess scholarship funds to you according to your "Direct Deposit Enrollment".

Why hasn’t my private scholarship disbursed?

Financial Aid is applied to your myFSU bill at the beginning of the term—generally by the fifth (5) day of class.

If it is after the fifth day of class and your scholarships has still not posted to your myFSU bill, please check with your donor to confirm when and where they sent your scholarship check.

If you are enrolled in fewer than Twelve (12) credit hours, we will need to receive written approval from your donor to disburse your scholarship.

Be sure to request this paperwork from your donor early if you plan on taking less than six credits to ensure that your financial aid disburses as early as possible.

Where do I have my donor send a check for a private scholarship?

Donors may send private scholarship checks to:
Student Business Services
Attn: Private Scholarships

A1500 University Center Tallahassee, FL 32306-2395

Please let the Office of Financial Aid know about your private scholarship by reporting it through the "report outside aid" link on your Financial Aid award information at myFSU.

 Parent PLUS Loan Questions

How are Parent PLUS Loans disbursed?

Available funds will be disbursed according to the selection made on the Parent PLUS Loan Refund Authorization Statement (PAS) on the published disbursement dates. Parent Authorization Statements must be completed by the parent.

The Parent PLUS Loan refund method defaults to Parent and is received via check. Therefore, permissions only need to be provided if the parent prefers their student to receive the refund to the student’s designated bank account.

What charges will a Parent PLUS Loan cover?

The Parent PLUS Title IV Authorization form is required to apply the Parent PLUS Loan to non-allowable charges (charges other than Tuition and Housing).

You can fill out the form here and fax it to (850) 644-5142, or mail it to our office.

 

Loan Refusal & Cancellation Questions

How do I cancel a loan before Disbursement?

Prior to disbursement, simply notify the Financial Aid Office to decline a loan that you already accepted (Perkins, GSL, UGSL) prior to disbursement.

How do I cancel a loan within 30 days of Disbursement?

If the loan has already disbursed. You have 14 days to notify the Financial Aid Office in writing that you do not want part or all of the loan.

After completing your loan refusal paperwork through the Financial Aid Office, you can repay the loan online at my.fsu.edu by credit card, e-check, or in our office by FSUCard, cash, cashier's check, money order.

How do I cancel a loan 30 days after Disbursement?

Students who want to refuse loans after the 14 day notification must contact their lender for repayment.

To confirm your lender visit the National Student Loan Data System or contact the Office of Financial Aid.

 Loans & Debt Questions

What types of federal student loans are available, how much should I borrow, what are the differences between private and federal loans, what are the consequences of going into default, and are there any other tips on how to manage my debt?

The booklet Your Federal Student Loans: Learn the Basics and Manage Your Debt covers what you should consider when you're planning on borrowing money to pay for your education.

If you have any questions, or require additional information on repaying your student loans, you may contact the Federal Student Aid Information Center.

Federal Student Aid Information Center
1-800-4-FED-AID (1-800-433-3243)
This is a toll-free number.

 

 Florida Prepaid Questions

Where do I bring my Florida Prepaid card?

Good news. We bill Florida Prepaid automatically every semester—and there’s nothing you need to do to make it happen.

We do not need to see your Florida Prepaid card and you do not need to complete any paperwork. Please note, though, that while Prepaid covers tuition, and the local fees if you purchased that feature, no Florida Prepaid plan covers the full cost of taking classes.

Please review our tuition and fee tables for details.

Why doesn't my Florida Prepaid pay all of my tuition?

The credit hour cost comprises several fees in addition to tuition. Please review our tuition and fee tables for details.

The “state fees” (or tuition) portion of the credit hour is covered by Florida Prepaid. Local fees are covered if you purchased that feature and the differential fee is waived if you contracted your plan before summer of 2007, or covered by Prepaid if your plan is newer than that and you also purchased the Differential fee feature.

Please note that regardless of your plan’s features, you will be responsible for some class fee balance after Prepaid as Florida Prepaid does not cover mandatory per-credit fees for Transportation Access, Technology, or Student Facilities use. Additionally, Florida Prepaid does not cover additional costs, like lab fees, online class fees or fees for repeating a course.

Any financial aid you receive should be applied to your remaining balance by the end of the first week of class. Be sure to check your myFSU bill and take care of any remaining balance prior to the fee payment deadline as posted on the Academic Calendar to avoid late fees and the risk of schedule cancellation.

I have Florida Prepaid, how do I just pay the part that I owe?

Your Florida Prepaid billing will be reflected on your Account Statement by the end of the drop/ add period during the first week of the term, so your outstanding balance after that time will only reflect the portion of fees not covered by Florida Prepaid.

Additionally, you can choose to make a partial payment through myFSU by selecting the charges you would like to pay and inputting your payment amount.

You may go to the Account Statement to see a record of your transaction after you have made your payment.

How can I tell if I have Florida Prepaid with local fees?

Check your Florida Prepaid card to review your plan features. If it does not mention local fees, you have the standard Florida Prepaid tuition plan.

I don't want Florida Prepaid to pay this semester. What should I do?

We bill Florida Prepaid automatically each term. If you want to cancel or lessen this billing for a given term, please fill out the cancellation form and submit it to our office by the fourth day of class.

You must do this each semester that you do not want Florida Prepaid to pay its full portion of your bill.

If you wish to cancel your billing for multiple terms, you might find it more convenient to contact Florida Prepaid directly at 1-800-552-4723 to place a hold on your account.

I don't want Florida Prepaid to pay ever again. What do I do?

Please contact Florida Prepaid at 1-800-552-4723 to discuss options to hold, close or transfer your Florida Prepaid account.

I have both Florida Prepaid and Bright Futures. How does that work?

Florida Prepaid and Bright Futures both pay per credit hour. At the beginning of the semester, Student Business Services bills your Florida Prepaid Account for the number of credit hours in which you are enrolled.

At the same time, Financial Aid notifies Bright Futures of the number of credit hours in which you are enrolled. Both agencies make their payments according to the number of credit hours that Florida State University reports.

The University receives the full amount of both payments, applies the funds to owed amounts and releases additional money to the student.

However, please remember that Bright Futures does not pay over the summer, so if you are taking summer classes, please be sure to pay your local fees, transportation access fee, technology fee, and student facilities use fee by the tuition payment deadline or else you will receive late fees and risk being dropped from class.

 

 Tax Information Questions

What is the 1098-T Form?

The 1098T reports payments for qualified tuition (as defined by the IRS) and scholarships and grants received within the tax year and is provided to assist students and parents in determining whether they might qualify for Education Tax Credits.

Please note that only students with qualifying tuition payments that posted within the tax year will receive a 1098T for that year.

Find more information on educational tax credits and deductions through the IRS web site.

Important Information about Delegate Access for the 2015 1098-T

Parents / Delegates should complete the following to access their student's 1098-T tax form online:
1. Log on to my.fsu.edu with your username and password
2. Click "1098-T Tax Form" under the "Financials" section
3. You will be sent to the 1098-T page
4. Click the tax year and a PDF of your student's 1098-T will open

Parents / Delegates can also log into the ECSI site directly to view 1098-T statements from prior years. Simply navigate to: ECSI Tax Info

Then Click the "click here to retrieve your logon credentials" link and follow the instructions provided by ECSI. If you need assistance with this process, please contact ECSI's 1098T support line at 866-428-1098.

Please note that the 1098-T is available online by February 1st of each year. Students will receive an email notice when the form is available.

How to Grant Consent to Receive an Electronic 1098-T

If you would like to receive your 1098-T form electronically, please give your consent by logging on to my.FSU.edu

To make a selection, simply log in to MyFSU and follow these simple steps:

1. Click on “Student Financials” in the left navigation bar.

2. Click on “Tax Information /1098-T”.

3. Choose to retrieve it online.

What if the amounts on my 1098-T are not correct?

Please note that the 1098-T reflects transactions that happened within the tax year, regardless of the year of the term involved.

For example, a payment towards Spring 2016 tuition that was processed in December of 2015 would reflect on the 2015-year 1098T. Also, the 1098T reports payments of qualified tuition, which will not likely match the exact value of payments that you made to FSU.

Qualified tuition, as defined by the IRS, includes most of the mandatory per-credit hour fees assessed for taking classes at FSU. However, the IRS excludes payments for housing, dining, book payments and even the Health and Transportation fees that are part of the mandatory per-credit cost of taking classes at FSU. For a breakdown of the mandatory tuition fees see our Tuition page at http://controller.vpfa.fsu.edu/student-business/tuition.

Greek Life charges are also not included in the qualified tuition calculation.

Waivers only count as scholarships and grants if you have received the Matriculation Waiver and/or the Out-of-state Waiver. Waivers are based on date entered in the system, so they will count for the year entered.

I can't find my 1098-T. How do I get a reprint?

1098T forms are available electronically through ECSI and my.fsu.edu. By visiting the Retrieve Tax Information link through MyFSU, you will be brought to ECSI's homepage where your 1098-T is housed under the "Tax Information" link.

Students may also request that a form be re-mailed directly from ECSI by calling 866-428-1098 and requesting that a new form be mailed.

Am I eligible to receive tax credits and does this form validate the taxability of my financial aid?

Student Business Services is not permitted to offer tax advice to students or parents.

For information regarding the taxability of your scholarships and grants, or to learn about your tax credit eligibility, please contact your tax professional.

Why am I seeing a red "Permission Needed" warning box in self service?

This box appears when a student has not made a 1098-T delivery selection, or when a student has not made a refund method selection.

Performing one or both of those actions will clear up the warning.

 

Delinquency & Collections Questions

What happens if I am delinquent on amounts owed to the university?

You may not complete your registration, participate in graduation ceremonies, receive a diploma, receive an associate in arts certificate or receive transcripts until all amounts owed to the university have been settled. This includes library charges, health center charges, parking fines and other university debts.

Students at Florida State University are expected to take responsibility for payment deadlines and policies, financial aid distribution policies and debts owed.

Account information is available on the Internet at my.FSU.edu, at kiosks located throughout campus, by calling 850-644-9452, by emailing us at StudentBusiness@fsu.edu or by coming to our office at A1500 University Center. Each inquiry will require the student's identity to be confirmed.

Parents: please see our Student Privacy and Parental Access policy page. Students become responsible for tuition upon registration for classes. Students who owe $.01 or more to the university will not be able to register for classes, receive transcripts or receive a diploma.

The hold will not be removed, and such students will not be permitted to register until the debt is paid in full. Payments for delinquent accounts can be made in person, by mail or drop box in the form of cash, money order or cashiers check. (Pay by cash in person only.) Payments are applied to current tuition first, and then toward other charges on the account.

According to Florida Statute 1010.03, each university is directed to exert every effort to collect all delinquent accounts, including employing the service of a collection agency, restricting the release of transcripts, diplomas and other university services, payroll deductions, etc.

Florida State University assesses collection fees to accounts that are outstanding debts for 120 days or longer and accounts are sent to one of the collection agencies contracted by the state. Accounts that are deemed uncollectible are put on hold until paid in full.

How long do I have to pay my charges before they are sent to collections?

Accounts are sent to a collection agency and collection fees are added to a student's account if the student has had an outstanding debt for 120 days or longer and these fees will not be removed unless there is a documented university error.

Students can avoid delinquency fees by making an appointment with one of our collection managers and working out an extended payment plan contract before their account is sent to a collection agency.

How do I know if I have a hold?

Review your holds through Student Center. Any holds appear on the right side of the page near your registration window details.

If you owe any past due charges to the University, you will have an accounts receivable hold. Review your charges through your “Account Summary” in the “Finances” section.

 

Parking & Transportation Questions

What is a transportation access fee?

The transportation access fee is a required per credit hour fee for all main campus students.

It covers the cost of student parking permits and also funds the campus bus system, free access to use the city bus system, new parking lots, new parking garages, bicycle racks, bicycle paths, the blue emergency lights across campus and more.

When can I pick up my parking permit and how much are they?

Find information about parking permits and register for your Virtual Permit through the Transportation & Parking Services web site.

 

FSUCard & FSUCash Questions

What is the difference between FSUCash and a linked Suntrust Account?

FSUCash is a way to pre-load your card with money in order to pay for services at certain locations on campus. These locations include:

• Laundry services
• Drink and snack vending machines
• Copy and printing stations
• The FSU Bookstore and Computer Store
• Seminole Dining/Trading Post/Starbucks
• Seminole Sports Shop

Linking a Suntrust checking account to your FSUCard allows you use your FSUCard as a debit card and gives you the purchasing capabilities to pay for your tuition and fees using your FSUCard.

Where can I use my FSUCard to pay for tuition and university fees?

The FSUCard by EFT can be used in-person at the main Cashier's Office in UCA1500, at the FSUCard center behind the FSU Bookstore, and at the Housing Office.

Payments can also be made online through your my.fsu.edu account.

If I use my FSUCard online will I still be assessed a convenience charge?

Any online payment, even payments made with an FSUCard by EFT, will be assessed a convenience fee.

 

Late & Non-Payment Questions

What is FSU’s policy for Unpaid Tuition?

As published in the general bulletin, in accordance with Florida State University Regulation 6C2R-2.0248, students who do not pay tuition and fees or make arrangements for tuition and fee payment by the published deadline each semester may have their schedules cancelled.

Students will be notified by email to their FSU e-mail account concerning outstanding tuition delinquencies and given an opportunity to pay tuition and fees or make arrangements for tuition and fee payment with the Office of Student Business Services prior to cancellation.

Students whose schedules are cancelled for non-payment of tuition and fees will have their academic progress discontinued for the term in question and will not be able to attend class or receive grades.

Is there an appeal process for the cancellation of my schedule?

Students whose schedules are cancelled for non-payment of tuition and fees may appeal for reinstatement and continuation of academic progress for the term by making a full payment of all tuition/fees and any other charges owed to the University prior to the end of the 7th week of the Fall and Spring semester (consult the Registration Guide for Summer term deadlines).

Students whose schedules are reinstated are subject to a $100.00 late registration fee and a $100.00 late payment fee. Check or credit card payments that are returned or refused will negate any tuition payment agreement for the reinstatement of a student's schedule.

The University reserves the right to deny reinstatement when a demonstrated pattern of tuition delinquencies over two or more semesters has occurred.

 

 Withdrawal Questions

Under what conditions can I withdraw from the university and receive a full refund of tuition fees?

Full refunds of tuition fees may be granted in instances of withdrawal from the university under the following conditions:

• Involuntary call to active military duty
• Death of the student or immediate family member (parent, spouse, child, sibling)
• Illness of the student of such duration or severity, as confirmed in writing by a physician
• Cancellation of the course by the university
• Or exceptional circumstances that could not have been foreseen and were beyond the control of the student, as approved by the university refund committee.

For more information please visit Dean of Students - Withdrawal Services

Under what conditions can I withdraw from the university and receive a 25% refund of tuition fees?

Students who have not received federal financial aid and voluntarily withdraw after the fifth day of the semester and prior to the end of the fourth week of the semester are eligible for a twenty-five percent (25%) refund of tuition fees.

Under what conditions can I withdraw from the university and not receive any refund of tuition fees?

After the fourth week of the semester, students who have not received federal financial aid and voluntarily withdraw are held fully liable for tuition fees.

Refund requests based on official withdrawals must be submitted to the Office of Student Business Services within six months from the end of the term which the student withdrew in order for the refund to be processed.

For more information please visit Dean of Students - Withdrawal Services

If I receive federal aid and I withdraw, what happens to the federal aid?

Students who withdraw and have received federal financial aid (Title Four programs) will be required to repay to the federal program the amount of unearned financial aid funds disbursed to them as of their withdrawal date. Title Four programs includes Pell Grants, Perkins Loans, Supplemental Educational Opportunity Grants (FSEOG), Stafford Loans (subsidized and unsubsidized) and Parent Loans (the Federal Plus program). The unearned amount of federal programs funds is calculated based on the percentage of the semester completed before the date of withdrawal.

Both the university and students receiving federal financial aid are required to return unearned financial aid to the federal government. The university is required to return the unearned portion of the Title Four funds it received from withdrawing students which were used to pay institutional charges such as tuition, fees, housing and other educationally-related expenses assessed by the institution.

The funds returned to the federal government by the university will be credited against the student's total liability of unearned funds. However, students will owe the university the amount returned to the federal government for institutional charges. Students must repay the unearned Title Four funds to any Title Four loan program in accordance with the terms of the loan.

For Title Four grant programs, unearned grant program funds are considered over-payments and students are required to return fifty percent of the grant. Students who owe grant over-payments remain eligible for Title Four program funds for 45 days if during those 45 days the student:

1) Repays the over-payment in full to the university or
2) Enters into a repayment agreement with the university.

However, entering into a repayment agreement does not mean the student is eligible to register for additional classes or receive a transcript, etc. Students can lose Title Four financial aid eligibility if they do not comply with the options above.

These are new federal requirements for Title Four financial aid programs and students should consider their repayment responsibilities for these programs as part of any withdrawal decision.

Title Four withdrawals are only applicable to students who have received federal financial aid, such as Pell Grants, Perkins Loans, Subsidized Stafford Loans, Unsubsidized Stafford Loans, Parent PLUS loans and Supplemental Educational Opportunity Grants (FSEOG).

For more information please visit Dean of Students - Withdrawal Services